Virtual Assistant Support Services

Virtual Assistant Support for your business

What can a Virtual Assistant do for you?

Do you feel like this sometimes?

Small Business Frustration - Virtual Assistant Support

Who are you?

  • A contractor or freelancer ready to take the leap into running your own online business?
  • A new business who is aware that so many things need to be done,
    but you don’t have the tech knowledge to set up the different aspects
    of running a business like building websites, SN profiles, book-keeping systems, legal, etc.?
  • A practitioner who already has clients, and now needs the business to back it up?
  • A thriving business who needs additional support to grow and scale your business?
  • An offline successful business looking to create online revenue streams?

Been there, done that, bought the T-Shirt!

I understand HOW hard it is to let someone into the heart of your den.

I’ve been there. I get it. I experienced the same reservations.

I will help you produce great work, with respect, confidentiality, sensitivity, and professionalism.

I am your cheerleader. I want you to do well. I will relieve your pain!

Virtual Assistant Support Package Options

Website Support:

Setup Package:

  • Consultation – this will include discussing:
    • type of website needed
    • relevant theme options
    • written content/pages
    • SEO
    • plugins needed
    • widgets
    • integration
    • other beneficial add-ons
  • SEO / SEM
  • Build 5/6 page website:
    • Home
    • About
    • Contact
    • Blog
    • Services
    • One other page
  • Domain and Hosting.

Lite Monthly Package

  • Edit / add / delete page(s)
  • Maintain plugins and widgets
  • Update theme and manage core updates.

Pro Maintenance Package

Includes Lite Package plus:

  • Website / blog backup
  • Monitor broken links and other issues
  • Monitor comments and spam
  • Other maintenance required.

Email Marketing

Setup Package

  • Consultation about platforms, content, target audience
  • Set up an account with platform –  MailChimp, Aweber, Get Response
  • Create an email newsletter or Ezine template
  • Connect email marketing sign-up forms and marketing buttons with other platforms
  • Set up automation system.

Lite Monthly Package

  • Curate or create content for monthly production
  • Create and send single monthly newsletter / Ezine
  • Manage lists
  • Provide monthly report.

Pro Maintenance Package

Includes Lite Package plus:

  • Help grow list using website, social media accounts
  • Create and send a second newsletter (two a month)
  • Maintain platform and monitor analytics
  • Provide bi-monthly report.

Social Media Management

Setup Package

  • Consultation, research on SN handles, what to post, when to post
  • Create new Facebook Business Page
  • Create Twitter, Google+, plus one other Profile
  • Setup 1-2 automation rules
  • Set up Hootsuite / Buffer / Crate / MeetEdgar.

Lite Monthly Package

  • Curate / Create unique content for 30 posts
  • Sourcing and resize images for tweets, FB posts
  • Adding logos, text to images for SN content.

Special LinkedIn Package

    • Consultation about why and what to include
    • Scan your existing LI profile / CV for the relevant information to include
    • Develop a keyword-driven headline
    • Write a relevant and engaging (and keyword-driven) summary
    • Add key accomplishments and other highlights

  • Review and update additional relevant sections
  • Create a customized URL (if not already created)
  • ‘Humanize’ your profile to attract and engage readers
  • Add skills so connections can endorse you.

Writing Services

Copywriting

  • Web copy – basic package of 1000 words covering 4-5 pages
  • Copyediting – existing copy, blogs, articles
  • Proofreading – existing copy, blogs, articles
  • Creating, editing and proofing English content for non-native English speakers.

Blogging Package

  • Managing blog editorial calendar – brainstorming ideas and scheduling posts
  • Writing articles, brainstorming headlines
  • Creating SEO friendly and catchy headlines
  • Proofing/Editing as above
  • Formatting for the web – H1,H2,H3 headings, bullets, consistent paragraph breaking, integrating keywords
  • Images – sourcing free (creative commons – i.e. free to use in website or blog posts) or paid images
  • Resizing / formatting images for blog
  • Creating blog post introductions for LinkedIn Pulse, SN accounts.

Courseware / Workbooks / PDFs

  • Proofing (spelling, grammar, punctuation, typos etc.)
  • Edit suggestions (re-wording complicated sentences)
  • Formatting consistency (layout, chapters, page numbering, headings, images, design.)

Other Services

Landing Pages

  • Set up a landing page to gather email addresses
  • Set up landing pages to create a sales funnel for online content
  • Share on SN sites
  • Ensuring consistency in branding / colouring / imagery across blog,
    SN sites, Ezine (newsletter), Landing Pages.

CMS / CRM systems

  • CMS (Client/Customer Management System) managing clients, leads, and prospects
  • CRM (Customer Relations Management) – channelling leads through the sales funnel.

Task Management Software

Online Communications Systems

IT and Business Training and Coaching

Email / Calendar Management

Transcription Services

Virtual Assistant Packages vs Retainer

I have different packages put together if you need a specific project undertaken. If you are not sure exactly what you are willing to outsource, you can buy a number of hours which you use over the course of a month – click here for the basic retainer packages or contact me directly for details of my project based packages.

New Business / Start-Up Support Ideas

1. Market Research

Assuming you have already done your market research for your product or service, you need to figure out how to be found online – how people are searching for similar products and services and what type of website, and social media platforms best suit your business model.

2. Business Planning

If you need funding or wish to apply for grants or enterprise support, you will need to develop your existing business plan into a presentation style, along with your speech, slides, visuals, and figures.

3. Start-Up Website setup

Setting up a basic website (or signing up with existing services) to get you online using the best platforms available (e.g. WordPress) and plugins to drive and attract traffic. Integrating other aspects such as payment systems, email marketing, etc.

4. Accounts Packages

Bookkeeping, Tax compliance, and Invoicing are an essential part of managing your business. You either love or hate accounts! Excel is not an accounting system, and NOT a good starting point. Accounting packages have become more intuitive and can even manage the double accounting system for you. But it is time-consuming, and it costs you more to do your daily/weekly accounts than spend that same time with your clients or working on an aspect of your business that will attract clients.

5. Marketing

What a heading – it’s too broad to mean just one thing. Your Marketing Plan needs to include Social Media marketing, such as blogging and managing social network accounts. It may include running a podcast, or video blog (vlogging) depending on your business type. Automating certain tasks can be a huge time saver for you the business owner. Getting the right advice to work on relevant (and profitable) platforms will kick-start your digital marketing campaign.

6. Customer Support

Your clients love you. They rely on you. But you cannot be there for them every single moment. You want them to feel appreciated and looked after, so having someone who can respond to their queries about a change of appointment or an update on their project will ensure you are in constant contact with them, even when you are physically present with another client.

7. Tech Support

Bridging the gap between soft service providers and the hardcore business of dealing with tech – that’s where I shine. My working life revolves around blending soft skills and the use of tech, bringing them together so they can communicate in synergy to help you drive your business forward.

8. Going Online – Sales Funnel

Setting up a sales funnel to market your products online. This is especially useful for content you have created and are already using offline. Creating written, audio, visual and interactive content to create extra revenue channels.

9. The Irish eyes are smiling

If you are still reading, you are definitely considering taking on the help you need. I have brought you this far and I can only make certain guarantees with regard to success. I will also offer you a smiling face with each call, a friendly approach, and an honest and transparent approach to our relationship. As a coach, my style is very direct, I like to cut to the chase. This is also my style as an Online Business Manager and Virtual Assistant.

Cost of working with a VA

To give you an idea of what investment you will make working with me, have a look at the basic VA packages.